![]() If the PUTTY connection is successful, you may be able to press 'Enter' and see some type of feedback from the Device. Running "MODE" in a local command window might tell you the COM port in use, and the Baud/Parity/Data Bits/Stop Bits, which you will need to match in your Putty session. If troubleshooting instructions for the device are not available, you may try opening a PUTTY session and selecting Session and in Serial Line select your COM Port. This can also be queried from the command prompt by running When a Device is connected to a Serial COM Port, a registry key is created on this hive. ![]() Follow any troubleshooting instructions that came with the device and verify it works locally first. Make sure you can access the device from the endpoint directly, bypassing Citrix (while the port is NOT mapped to the VDA, id est, you are not connected to a Citrix session). TAPI manages signaling, including dialing, answering, and ending calls and supplemental services such as holding, transferring and conference calls. The Windows Telephony Application Programming Interface (TAPI) defines a standard way for applications to control telephone functions for data, fax, and voice calls. TAPI devices cannot be mapped to client COM ports. Important: COM port mapping is not TAPI-compatible. Use this mapped COM port as you would a COM port on the user device. For example, if you map COM1 on the client to COM3 on the server, install your COM port Device application in the VDA and point it to COM3 during the session. To use this COM port in a virtual desktop or application, install your user device Application and point it to the mapped COM Port name. The list that appears contains mapped drives, LPT ports, and mapped COM ports. To confirm that the operation was successful, type in a VDA command prompt: NET USE Where 'X' is the number of the COM port on the VDA (ports 1 through 9 are available for mapping), and 'Z' is the number of the client COM port you want to map. Log on to VDA, and at a command prompt window, type: Or, If the "Auto connect client COM ports" is failing to map the port, you can do it manually or via logon scripts. Once applied, some info is available in HDX Monitor: Let us describe methods #1 and #2 from above:įor XenApp/XenDesktop 7.9 or higher, enable the "Client COM port redirection" and the "Auto connect client COM ports" Studio policies.
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